Privacy Policy

Last Updated: January 01, 2026

AgapeConnect OPC ("AgapeConnect", "we", "us", or "our") is committed to protecting personal data and respecting user privacy.

This Privacy Policy explains how personal information is collected, used, stored, shared, and protected when you access or use the AgapeConnect platform, including our website, mobile applications, and related services (collectively, the "Platform").

By using the Platform, you acknowledge and agree to the practices described in this Privacy Policy.

Scope of This Policy

This Privacy Policy applies to:

  • All users of the AgapeConnect Platform;
  • Personal data collected through FuelShare and TruckShare features;
  • Information collected during account registration, verification, bookings, and support interactions.

This Policy does not apply to third-party services accessed through the Platform, which are governed by their own privacy policies.

1. Information We Collect

Information You Provide DirectlyWe may collect personal information you choose to provide, including but not limited to:

  • Full name
  • Email address
  • Mobile number
  • Government-issued identification (for verification, where required)
  • Vehicle or cargo-related details
  • Profile photos
  • Communications sent through the Platform

Providing certain information may be required to access specific features.

Booking and Usage InformationWhen you use the Platform, we may collect:

  • Pickup and drop-off locations
  • Trip routes and distances
  • Booking dates and times
  • Contribution amounts
  • Trip status (completed, cancelled, disputed)

This information is used to facilitate matching, record transactions, and support safety and dispute resolution.

Location InformationWhere enabled, we may collect location data to:

  • Display routes;
  • Provide estimated arrival times;
  • Enhance safety and transparency during trips.

Location access is limited to Platform functionality and subject to device permissions.

Technical and Device InformationWe may automatically collect:

  • Device type and operating system;
  • IP address;
  • App version;
  • Usage logs and error reports.

This information helps maintain Platform performance and security.

2. How We Use Personal Information

AgapeConnect uses personal data for the following purposes:

  • To operate and maintain the Platform;
  • To facilitate FuelShare and TruckShare matching;
  • To process contributions and platform fees;
  • To verify user identity and documents where applicable;
  • To communicate service updates and support messages;
  • To address disputes, safety issues, or legal obligations;
  • To improve Platform features and reliability.

We do not sell personal data.

3. Legal Basis for Processing

Personal data is processed based on one or more of the following:

  • User consent;
  • Performance of contractual obligations;
  • Compliance with legal requirements;
  • Legitimate interests related to Platform safety, security, and operations.

4. Data Sharing and Disclosure

With Other UsersLimited information may be shared between Users to facilitate bookings, including:

  • Name;
  • Profile photo;
  • Trip-related details.

Contact details are shared only as necessary to complete a booking.

With Service ProvidersWe may share personal data with trusted third parties that support Platform operations, including:

  • Payment processors;
  • Cloud hosting providers;
  • Analytics and security services.

Such providers are bound by confidentiality and data protection obligations.

Insurance and Safety

Where optional insurance features are selected, relevant booking data may be shared with third-party insurers solely for coverage and claims purposes. AgapeConnect is not the insurer and does not control insurer data handling practices.

Legal Requirements

We may disclose personal data where required by law, court order, or government request, or to protect Platform integrity, user safety, or legal rights.

5. Data Retention

Personal data is retained only for as long as necessary to:

  • Provide Platform services;
  • Comply with legal or regulatory obligations;
  • Resolve disputes;
  • Maintain security and audit records.

Data retention periods may vary depending on the type of information and applicable laws.

6. Data Security

AgapeConnect implements reasonable technical and organizational safeguards to protect personal data against unauthorized access, loss, misuse, or alteration.

No system is entirely secure. Users acknowledge that data transmission over the internet involves inherent risks.

7. User Rights

Subject to applicable law, Users may have the right to:

  • Access personal data;
  • Request correction of inaccurate information;
  • Request deletion of personal data;
  • Withdraw consent where processing is based on consent.

Requests may be submitted through the contact details below and will be handled in accordance with legal requirements.

9. Children's Data

The Platform is not intended for use by individuals under the age of 18. AgapeConnect does not knowingly collect personal data from minors.

10. Changes to This Policy

AgapeConnect may update this Privacy Policy from time to time. Material changes will be communicated through the Platform or other appropriate means. Continued use of the Platform after updates constitutes acceptance of the revised Policy.

11. Contact Information

For privacy-related inquiries or requests, you may contact:

AgapeConnectEmail: support@agapeconnect.ph